Australian Consumer Survey Report

Each year, Stellar conducts an online survey of Australian consumers to understand expectations and experiences when engaging with suppliers.

This report is designed to understand:

  • How consumers interact with service providers.
  • What channels they interact with and what their preferences are.
  • How satisfied consumers are with their interactions.
  • How consumers would like to engage with their service providers.
The results outlined in this paper reflect the views and preferences of those consumers.

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Stellar South Africa